We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.
RingCentral Operations Teams have performed an emergency fix to address a potential issue with outbound calls and faxes failing in the 907 area code. We are currently monitoring and will provide an update the morning of 08/10. If you are experiencing this issue, please reach out to customer care.
Monitors
Amazon Web Services
RingCentral Operations teams are investigating potential call failures in NA
RingCentral
Shakopee Infinite Campus