Shakopee Public Schools Dashboard

We are providing an update on the ongoing service disruption. The Middle East (UAE) Region (ME-CENTRAL-1) has suffered damage as a result of the conflict in the Middle East and is currently unable to reliably support customer applications. While some workloads continue to function normally, we strongly recommend customers migrate all accessible resources to other Regions and restore inaccessible resources from remote backups as soon as possible. Relevant billing operations are currently suspended while we restore normal operations in this AWS Region. This process is expected to take several months.

RingCentral Contact Center teams are continuing to validate regional connection path mitigations across additional user groups and monitoring performance to confirm stability. The next update will be provided on the morning of September 9th, or when further information becomes available. If you are experiencing this issue, please contact customer care.

We've made further progress restoring message data across affected teams and channels, with most batches now complete. We've deployed a tool to correct thread reply links affected during the restore process and are running it now. Slack Connect message restoration is resuming production runs, with results being closely monitored. We'll provide an update as soon as new information becomes available.