Monitoring - Notice for EU (eu-central-1) Ally Deployments – there has been an increase in traffic in the last 24 hours (January 10) to Ally's bulk processing queues that handle updates from course syncs and course onboards, so the systems have been scaled up to churn through this backlog. Processing should be expected to continue through the coming weekend during low traffic periods.Ally and its associated components remain available, however there may be delays in processing some of these updates. Real time processing for new content items remains at expected levels and engineering and development teams will continue to monitor all processing and provide updates as this completes for the bulk queues. Jan 10, 2025 - 15:54 EST
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Investigating - Users may have issues with:- Generating images from photos in their Brand Kit using Dream Lab on their Home page We are currently investigating the issue and will keep you updated. Jan 15, 2025 - 09:40 AEDT
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The underlying carrier is investigating the issue and RingCentral will provide updates as they become available. If you are experiencing this issue, please reach out to customer care. The next update will be provided in 4 hours or when a significant change in status occurs.
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Blackboard
Canva
A portion of customers with numbers in Rimouski, Quebec may be experiencing inbound call and fax failures due to an underlying carrier issue
RingCentral
Shakopee Frontline Education
Shakopee Infinite Campus
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