We have implemented a fix for this issue as of 22:10 UTC on 11 February 2026; based on current observations, the service is resuming normal operations. We will continue to monitor until tomorrow US afternoon hours to ensure that the impact has been fully mitigated.
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Our Engineering team has released a fix for this issue. We have been able to successfully load mCLASS Assessment on previously affected user accounts. We are leaving this incident in Monitoring status for now. If your issue persists, please contact our Support team for further assistance: https://service.amplify.com/support Thank you again for your patience!
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We are aware of an issue currently preventing visitor photos from displaying on printed badges. A fix has been developed, and our team is actively testing it to ensure it performs as expected prior to release. We understand the impact this may have on daily operations and appreciate your patience as we complete final validation. Restoring full functionality as quickly and safely as possible remains our top priority.
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Raptor Technologies
Shakopee Infinite Campus
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