Mitigation efforts remain underway to resolve the impaired EC2 instances and degraded EBS volumes in a single Availability Zone (use1-az4) in the US-EAST-1 Region. These EC2 instances and EBS volumes were impacted due to a loss of power during the thermal event. The work to bring additional cooling system capacity online, which will enable us to recover the remaining affected infrastructure in a controlled and safe manner, is taking longer than we had initially anticipated. Some services, such as IoT Core, ELB, NAT Gateway, and Redshift, have seen significant improvements in the recovery of their workflows. However, some customers will continue to see their affected EC2 instances and EBS volumes as impaired until we achieve full recovery. While we do not currently have an ETA for full recovery, we are prioritizing this issue and will provide another update by 3:30 AM PDT or sooner if additional information becomes available.
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We're continuing to monitor for any impact while we wait for AWS to resolve the underlying issue.
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Canvas is now available for most users. Canvas Beta and Canvas Test remain in maintenance.
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We continue to monitor the situation as services recover. We are currently in the process of clearing the backlog of queued events. We will provide a further update in approximately one hour.
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Increased Error Rate and Latency
Amazon Web Services
Canva
Canvas is Available for Most Users. Canvas Beta and Canvas Test are still in maintenance.
Instructure
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Adobe Creative Cloud
Raptor Technologies
Shakopee Infinite Campus